Frequently Asked Questions |
Why do I need a DU Card?
Your DU Card is needed for the following purposes:
- Student Identification
- Power Center Access
- Library Access
- Meal Plan
- Duquesne Dollars
- Computer Lab Access
- ATM Card - when linked to a PNC Account
- Building/Residence Hall Access
- Selling Back Textbooks
What are Duquesne Dollars?
Duquesne Dollars are prepaid funds that can be placed on your DU Card. Duquesne Dollars can be loaded onto your card at any one of the PHIL Stations across campus. Duquesne Dollars can be used to pay for the following services on campus:
- Forbes Avenue Parking Garage- discounts apply for this location
- Barnes & Nobel Bookstore-use Duquesne Dollars to pay for your books this semester
- All Dining Facilities Across Campus-including Starbucks and the Hogan Dining Center
- Copy Machines-Discounts apply for copy locations
- Vending Machines- Coming in 2009
Duquesne Dollars are non refundable.
Where can I add Duquesne Dollars to my DU Card?
- There are three PHIL Stations on campus. Locations include: Gumberg Library, Law Library, and Duquesne Union (Coming Sept. 2008).
How can I link my card to a PNC Account, or open a DU account?
- If you already have a PNC account, simply call 1-888-762-3853 to have your DU Card linked to your account. To open a DU Account you can stop by the Banking Center located on the second floor of the Duquesne Union, call 1-888-762-3853, or visit www.pncbank.com. With an account linked to your DU Card, you can make purchases on or off campus anywhere STAR is accepted.
What should I do if I lost or damaged my DU Card?
- If a student loses their DU Card they must notify the DU Card Center immediately. Any student who needs to replace a lost or stolen card will be assessed a $20.00 replacement fee. The fee can be paid by cash, check, or billing your student account. However, if there is a chance that your card can be found, the DU Card Center will issue a temporary card that is valid for three days (each student is only permitted to have one temporary card a month).
- If a student damages their DU Card they must notify the DU Card Center immediately. Any student who needs to replace a damaged card will be assessed a fee ranging from $5.00 to $20.00. The damaged card fee can only be paid by cash or check.
- Damaged cards will be confiscated.
What are the hours of operation of the DU Card Center?
- The DU Card Center is open Monday through Friday, 8:30 a.m. to 4:30 p.m. extended hours are available during peak periods in the academic year. To inquire about extended hours please feel free to call us at (412) 396-6191.
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