Damaged Cards
Students who have a damaged* DU Card should go directly to the DU Card Center. A new card must be issued. A replacement fee will be incurred. The first damaged card will incur a $5.00 replacement fee, the second damaged card will incur a $10.00 replacement fee, and any additional damaged cards will incur a $20.00 replacement fee.
*Damaged cards could include but are not limited to the following: hole punched, cracked, bent, mutilated, scratched, broken or defaced in any way. Damaged cards will be confiscated.
Replacement
Any student who needs to receive a replacement DU Card should go directly to the DU Card Center during regular office hours. Lost or stolen DU Card replacements will incur a $20 fee. This fee can be paid by cash, check or billing your student account. This fee is non-refundable regardless if the old card is found. New DU Cards are not distributed every year for commuters or employees. Therefore, please maintain your card for your academic career.
Temporary Cards
The DU Card Center will issue temporary cards on a once per month basis when students forget their cards or believe that the misplaced card can be found. Temporary cards are valid for three days only and cost nothing. When the DU Card Center is closed, Public Safety is authorized to issue temporary cards.
Duquesne Dollars
There are no refunds for Duquesne Dollars not used. |
